Drucken

Bitte loggen sie sich ein oder registrieren sie sich.
1 Stunde 1 Tag 1 Woche 1 Monat Immer
Einloggen mit Benutzername, Passwort und Sitzungslänge Bitte loggen sie sich ein oder registrieren sie sich.

[PhoeNix72]

Helllo al together,

i have a strange problem with my GE60 laptop (WIN10) :

when i run the laptop in Akku mode the curser disappears and touch pad doesnt work.

Does anybody know how to solve the problem ???

Thank you  & best regards
PhoeNix72

[jeanlegi]

The driver for the touchpad is installed?
when the driver is installed open the menu and check under control panel -> mouse -> settings of the device (<-not sure if i wrote the correct tab name) if the "deactivate the internal..." is marked.
when yes unmark it and try it again.

[PhoeNix72]

Thank you. will try...

I have installed ELAN and dont know if its the correct one !?
After update this was installed already...

Thank you

[PhoeNix72]

HI again
there is no such option in the elan software.
Is it the wrong software ?
Best regards

[jeanlegi]

there must be an option in the elan software.
i have the elan touchpad 15.13.9.1_x64_WHQL installed on a GS63VR 7RF Stealth Pro.

[PhoeNix72]

I am sorry but i cant see anything like you have ementioned
please See attached screenshot. Thats all i have
Hope you can help

Thank you & best regards
Mark

[jeanlegi]

In the Device Manager do an right click on the Elan device and go to the properties then a new pop up menu appear and under the tab energy unmark the automtic energy save which can be controll by Windows.
Maybe this will work.

cheers,
jean

[PhoeNix72]

Thank you very much
but there is no such option
See attached screenshot please
Best regards
mark

[jeanlegi]

would you try to find and download my version of the elan software and check it with your touchpad?
It is a little newer then yours and maybe it will work.

[PhoeNix72]

Hello again and thanks for support.
I have tried still the same problem
What can i do???
Best regards
Mark

[jeanlegi]

No sorry, the next step would be a clean install of windows.